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Author

Paul Crompton

Published

16th September 2026

Category
Pensions General

i-Connect multi-factor authentication

i-Connect multi-factor authentication

In September, we will be strengthening the security of Altair systems by introducing Multi-Factor Authentication (MFA) for employers who use i-Connect.

What does this mean for i-Connect Users?

 

Once a correct username and password are submitted into i-Connect, the user will also be prompted to enter an additional piece of information. Initially, this will take the form of a One-Time Passcode (OTP) (a six-digit code that is valid for a brief period). The user will need to enter the code into i-Connect before they can access the system.

 

We will email all i-Connect users when this is in place.